Please follow our process for ordering parts.  WE KINDLY ASK THAT YOU NOT PHONE US ABOUT PARTS.  Email us anytime.

We don’t’ stock more than 70% of the parts we sell.  We are experts at finding what you need.  We have only been unable to find or make a very small percentage of the parts that have been requested to us. 

Hard to find parts are priced accordingly so please keep that in mind before the search begins.

We do in house repairs, then restorations, then we search for parts, so please be patient.  Some orders are filled in a week, some take weeks/months to fill.

We look for these parts because we LOVE having happy customers.  How can we make you happy today?

The process:
Email us photos of the part you need along with any model numbers or part numbers you have.  Please don’t call us to describe the part.  It’s like describing a muffler noise to your car mechanic. OUR EMAIL IS: info@stovelady.com

Once we get the photos we will respond.  We may ask for additional photos of the part from various angles as well as a photo of the appliance in which the part works.

We will email you a price quote for the part after we do a search.

If you want the part, kindly mail us a check for the amount quoted and send us a document containing the following information:

1. First and Last Name
2. Mailing Address
3. Day and Evening Phone Numbers
4. Email used for parts request

This document is very important as your check gets deposited immediately for security reasons.  The document is then used to order the part that you requested.  Not sending the document delays your order.

Once your check clears, your part is shipped to you.  Please note: we insure our parts deliveries and therefore shipping costs may be slightly higher than normal.  We also only ship via UPS and USPS with delivery confirmation.

We will call/email you to follow up and be sure you received your parts.  The Stove Lady even offers free telephone assistance to those who are handy enough to install their own parts.  If you have a local technician, we can help him (or her) too at no additional fee.

As of 1/1/2012 we do not have Chambers griddle covers or single well pots.  If that changes, we will post it here.  We do have double and triple well pots, but they cost about $275 plus shipping and handling so check on eBay first.  We restore ours before selling them to you.