
New Appliance Sales
Which is the best appliance for me?
That depends on your usage, your family needs, etc. Let’s discuss these things and we will let you know. We also review Consumer Reports to see what they have to say. We also have over 40 years of real world experience from our various wholesalers.
Why is your price higher or lower than the competition?
Higher Prices
On low end appliances there is really no “mark up” meaning it cost us almost the same as it cost you to get the appliance. In this case we will be able to provide you with a better service experience than you may get elsewhere. This is not our specialty. We don’t sell cheap freezers or air conditioners for that same reason.
If you really are looking for a low end appliance, you may want to visit a “big box” store that can’t give you much advice, can’t schedule your delivery within a two to four hour time frame, can’t allow you to choose morning or afternoon delivery, or one that can’t help you when something goes wrong.
Great story…Since the Stove Lady doesn’t ramble about her new appliances sales, a good friend/colleague bought a new washer/dryer combination unit from another local appliance business. When the appliance arrived at their home, the delivery people couldn’t remove the old appliance and left the new one in the client’s kitchen. The Stove Lady had to come over, dismantle the old appliance and get it out of the house for the new one to be installed. The customer had to pay us for it after paying the initial appliance dealer for installation and “free removal”. Not everything is free. Had the Stove Lady done the job from soup to nuts, there would have been no additional fee.
Lower Prices
On some mid to high range items we can afford to offer a lower price because we don’t stock the items. Our overhead is lower and we can pass the savings on to you. If you send us your best price we will say “Yes, we can beat it; here is our price or No we can’t beat it.” We often don’t share prices when we can’t beat the competitor’s price. We charge the lowest price possible to give you the best service experience possible.
Again, our clients value their time and our great service more than or equal to pricing. They trust that we will give them the best price possible for the level of service and attention they are receiving.